General
How can I stay informed about Balance?
We try our best to keep the Knowledge Base up to date, but if you'd like to get more information, or ask specific questions that are not yet covered, reach out to our support team. For a more interactive experience, we recommend joining our Telegram ...
How secure is your offline storage?
When it comes to the safeguarding of your digital assets, Balance is as safe as it gets. Using some of the world’s most secure hardware technology, coupled with proprietary tooling, and compliant internal processes we are confident in our ability to ...
Which digital assets do you support?
The digital currency market is still a bit of a wild west. We’ve researched to understand who’s who, and carefully curated a list of digital currencies we sell in good faith. The selections were made based on technological merit, community strength, ...
What are the best sources for learning about digital assets?
As with most news items, make sure you have multiple sources of information and cross-validate everything you read. Throughout most of the world, crypto-currency exists in an unregulated and pioneering market, so you may come across content that ...
What is a Digital Asset Cache™️ (DAC) and how does it work?
The Digital Assets Cache (DAC™️) is our flagship technology that allows us to create, transact, and liquidate a self-managed collection of digital wallets across 8 different blockchains. This proprietary technology allows us to securely manage all of ...
What is Balance?
Balance is the safest way to custody, trade, and manage digital assets. You don't have to worry about creating digital wallets or watching order books. Our platform automates that for you through our flagship technology, the Digital Assets Cache™. ...
What are crypto (or digital) assets?
Crypto assets, also referred to as digital assets, encompass a broad category of digital instruments built on and defined by blockchain technology. These include crypto-currencies, crypto-commodities and crypto-tokens, which can simultaneously carry ...
What is the blockchain technology?
The term blockchain refers to a decentralized ledger in which transactions are recorded in an immutable ledger that is accessible by anyone participating on the network or through a public blockchain explorer application. An analogy to blockchain ...